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Delete Your Account

How to Delete Your Account

We respect your right to control your personal data. You can request account deletion in two ways:

Option 1: In-App Deletion

  1. Open the DriveSmart UK app
  2. Go to Profile → Settings
  3. Scroll down and tap "Delete Account"
  4. Confirm your decision

Option 2: Email Request

Send an email to support@drivesmart-uk.info with the subject line "Account Deletion Request" and include:

  • The email address associated with your account
  • Your full name (as registered in the app)

What Gets Deleted

When you delete your account, we will permanently remove:

  • Your account information (name, email, password)
  • Profile details and settings
  • Lesson booking history
  • Progress tracking data and skill assessments
  • Driving session records and routes
  • Quiz attempts and course progress
  • Push notification tokens

What Happens to Shared Data

If you're connected to an instructor or learner, some information may be retained in their records:

  • Lesson notes: Notes written by an instructor about lessons may be retained in their account
  • Booking history: The other party may retain records of past bookings for their own reference

Your name will be anonymized or removed from any retained records where possible.

Processing Time

Account deletion requests are typically processed within 7 business days. You will receive an email confirmation once your account has been deleted.

Before You Delete

Note: Account deletion is permanent and cannot be undone. If you want to export your data before deletion, please contact support@drivesmart-uk.info to request a data export first.

Questions?

If you have any questions about account deletion or your data, please contact us:

Email: support@drivesmart-uk.info