Privacy Policy
Introduction
DriveSmart UK ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using DriveSmart UK, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
- Account Information: Name, email address, and password when you create an account
- Profile Information: Role (learner or instructor), and optional details like phone number
- Lesson Data: Booking requests, lesson notes, and scheduling information
- Progress Data: Skills tracking, checkpoint completions, and learning milestones
Payment Information
DriveSmart UK offers in-app purchases (subscriptions and one-time add-ons) processed entirely through Apple's App Store. We do not collect, store, or have access to your payment card details, billing address, or other financial information. Apple handles all payment processing. We receive only a confirmation of your purchase status and entitlements (e.g., whether you have an active Pro subscription) via our payment partner, RevenueCat.
Information Collected Automatically
- Device Information: Device type, operating system, and app version
- Usage Data: Features used, screens viewed, and interaction patterns
- Location Data: GPS coordinates during driving sessions (only when you explicitly start a session)
- Push Notification Tokens: To send you booking confirmations and reminders
How We Use Your Information
We use the information we collect to:
- Provide and maintain the DriveSmart UK service
- Process lesson bookings between learners and instructors
- Track and display your learning progress
- Send push notifications for bookings and reminders
- Generate practice routes based on your skill levels
- Improve and optimize the app experience
- Respond to support requests
- Comply with legal obligations
Data Sharing
We share your information only in the following circumstances:
- Learner-Instructor Connection: When you connect with an instructor (or learner), relevant information is shared to facilitate lessons
- Service Providers: We use third-party services for hosting, analytics, email delivery, and subscription management (RevenueCat)
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS)
- Secure password hashing
- Regular security reviews
- Limited access to personal data
Your Rights
Under UK GDPR, you have the right to:
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your account and data
- Data Portability: Receive your data in a portable format
- Withdraw Consent: Opt out of optional data processing
To exercise these rights, contact us at support@drivesmart-uk.info.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You can request account deletion at any time through the app or by contacting support.
Children's Privacy
DriveSmart UK is intended for users who are at least 17 years old (the minimum age for a provisional driving licence in the UK). We do not knowingly collect information from children under 17.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: support@drivesmart-uk.info
Website: drivesmart-uk.info