How can we help?

Get in touch or find answers to common questions

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Contact Support

Have a question or need help? We're here for you.

Email us: support@drivesmart-uk.info

We typically respond within 24-48 hours

Frequently Asked Questions

Is this app free to use?▾
DriveSmart UK offers a free Starter plan with basic features. Upgrade to Pro for unlimited routes, detailed scoring, and more.
Do I need to be connected to the internet?▾
Yes for signing in, syncing lessons, and saving updates. Some screens may still load, but the best experience is online.
Can I use this with any driving instructor?▾
You can use DriveSmart UK with any instructor who is willing to connect with you in the app. If they're not using it yet, you can still use parts of the app for your own tracking.
How do lesson bookings work?▾
Learners request lessons, and instructors can confirm or decline. Both can view scheduled lessons and lesson history in one place.
What does "driving session tracking" do?▾

Driving session tracking helps you log your practice sessions so you can see your consistency over time. It's designed to support reflection and improvement (not replace instructor guidance).

  • Duration
  • Route path
  • Notes
  • Start/end time
Is my data secure?▾
We take data protection seriously and only collect what's needed to run the app. You can request account deletion at any time. See the Privacy Policy for details.
How do practice routes work?▾
Practice routes use AI to generate personalised driving routes based on your skills and local area. Select your focus skills, difficulty, and distance — the app creates a route with turn-by-turn guidance.
Can I switch instructors?▾
Yes, you can disconnect from one instructor and connect to another.
When will the Android version be available?▾
Android isn't available yet. We'll announce it on the website when it launches.
How do I download the app?▾
DriveSmart UK is available on the App Store. Tap any "Download" button on the website or search "DriveSmart UK" on the App Store.
How do I report a bug or get help?▾
Use the Support page or email support@drivesmart-uk.info with a short description and screenshots if possible.

Still need help?

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